Terms of service.

CANCELLATION AND RESCHEDULING

Consultation Booking & Payment Policy

Consultation Fee
• $250 for 120-minute consultation
• Payment in full required to secure your booking
• All major credit cards and PayPal accepted

Scheduling
• Appointments available Tuesday- Saturday
• Limited Saturday slots (additional $50 fee)
• Consultation starts and ends precisely on time
• Late arrivals do not extend end time

Cancellation & Rescheduling Policy
• Cancellations made 48+ hours before: 75% refund
• Cancellations within 48 hours: No refund
• One free reschedule with 48+ hours notice
• Reschedules within 48 hours: $100 fee
• No-shows forfeit full payment
• No exceptions to these policies

Additional Time
• $125 per additional hour if available
• Must be confirmed during consultation
• Payment required immediately

Designer On Demand & Existing Oasis Policy

• Cancellation with 72+ hours notice: Deposit credited to future service
• Cancellation within 50-72 hours: 25% of deposit forfeited
• Cancellation within 48 hours: 50% of deposit forfeited
• Cancellation within 48 hours: 100% of deposit forfeited
• Rescheduling requires 48 hours notice
• Maximum of one reschedule permitted
• No-shows forfeit entire package payment & Existing Oasis